That’s not all; you can also ask your Amazon Alexa to dim your smart bulbs, change their color temperature, and change their color (if applicable). 4. All my 2.4 only home automation devices are able to connect just fine.If you are having issues loging into your modem, you may have to give tech support a call to have help loging into it. Honestly, globe suite has been terrible. Go next to the bulb or lamp with your mobile, and check that you are well connected to Wi-Fi. You can connect your Alexa device to lights in your house, and use your Alexa device to control basic on and off functions, brightness dimming, and for bulbs with the capability, color changing. The serial number is printed on the bottom part of the hue bulb. G40 Replacement Light Bulbs 5W Clear Globe Bulb fits E12 C7 Candelabra Screw Base Sockets, 1.5 Inch Dimmable Light Bulbs for Indoor Outdoor Patio Decor, Pack of 25. I've changed my SSID name to be "more recognizable". â08-18-2019 Ignite setup lists both 2.4G & 5G.I can not find any way of temporarily disabling 5G for the initial connection process.Any ideas? But if a device only had 2.4 capabilities, it still should see it, and be only seeing the 2.4 connection.I have the Ignite modem, but with the Eero mesh pods. Can't find what you're looking for? After reset, tried reconnecting Globe smart bulbs with 2.4G . I've tried connecting in AP mode and the regular mode. By using our Services, you agree to our use of cookies.Learn More. I also have two Globe led bulbs that are working in the Globe Suite app. Get it as soon as Thu, Jan 7. Cookies help us deliver our Services. Less commonly, a light bulb socket may go bad. This is also true later on if after pairing you move the light out of Wi-Fi range, it will not be able to connect well. The option to change the name of either network is greyed out and so can not be edited. Seem like you're home when you're not by having lights … I purchased the 3 pack of Globe Suite smart bulbs from Costco and I have tried everything to get them to connect and they just won't. Useful to everyone, smart bulbs are the perfect start to home automation. I called Cogeco and they said they lowered all the restrictions on my modem so it should connect. Globe Smart Plugs: Power on the device. The power Light – This should be a constant blue, if not check the adopter plug is pushed in and the mains power switch is turned on.. 2. Unless something was set up weird with your router when the person set it up..It should have BOTH. Go to Solution. Changed the location and room as needed. 98. I have daily occurrences of 3 to 5 Osram bulbs going “offline”. â12-05-2019 For EZ & AP , when it stopped blinking I thought that it … Has anyone had this issue? Simply download the Globe Suite™ APP to get started. Globe Smart Bulb Not Connecting. 11:31 PM WiFi connection issues. On this page now, Tap on RESET PHILIPS HUE LIGHT link under Connect Lights subheading on the page. Having a Smart home has never been so easy! I canât seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. 2. Solved! But it is set up the same way, with the same name (ssid) for both 2.4 and 5. Click on Lighting. Model No. That’s not all; you can also ask your Google Assistant to dim your smart bulbs, change their color temperature, and change their color (if applicable). When it’s working you will see a success message and your devices listed (but at the moment the list will be blank). Click on Authorize. Scroll down to Globe Suite and select it. 11:41 PM Thank you...that was helpfull.I found it was necessary to delete and reinstall the device app for some of the devices before they would connect. 04:51 PM (10.0.0.1 by default unless they have changed it since mine was setup)Login in the top left. Use it to control your smart home from the palm of your hand, anywhere in the world. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. If the bulb is too far away, it cannot connect. for my Ignite Router is TG3482ER3(Unit does not show name-'Made in China') G.Search suggests it is Arris TG3482ER3 'also known as XB6'.Logged in to router Gateway but can't find setting for selecting 2.4/5G. 04:53 PM, Would need a little more info.WHERE are you looking to change it?If your trying to change it in the MODEM setting page on the modem itself, I think thats locked out now, and is under the ignitewifi app/page?Not 100% sure on the process with the newer pods.. i would assume they are driven by the same settings as above.If you have the Eero wifi pods, the settings and name is set via the Eero app. User should be 'admin' and the password, most likely whatever they set up your wifi password to.Go to the Gateway section, then expand Connection, and then to Wi-Fi.It should show the two wireless networks there.Now.. if both are listed the same name, you will only see one ever on a device and it will usually pick the stronger of the two, to connect to. You would have to log into your modem. Globe Suite App - How to Configure your Globe Smart Bulb with AP Mode Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite.Google Home mini unit does connect ok with Ignite.Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. I've changed my SSID name to be "more recognizable". Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. Globe Electric – The Creative Energy Company® since 1932. â08-18-2019 I'm just not sure what to do. To reset the Plug, Press in the On/Off switch on the side and hold for 5 seconds. (they can reset password, etc). Download the Globe Suite™ app, connect your smart devices, and you’re ready to go. Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs.. 3. Connecting a smart bulb and smart plug to the new ignite wifi, Re: Connecting a smart bulb and smart plug to the new ignite wifi. Still not able to connect (as I was able to pre-Ignite). I'm trying to connect to my FEIT IoT wifi bulb using my iPhone. Enter serial number of the hue bulb you’re trying to connect. Enter your Globe Suite credentials. I have almost 100 bulbs in this house, about 55 or so are Osram lightify Tunable White LED Flood. I removed the other bulbs so it's the only bulb. If so, you will need to replace the socket. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite. Step 2: Tap the “Add” button under “Home” and tap “Set up device”. If the plug is not flashing blue, then reset the device. I've reset everything, phone, router, bulb. I removed the app and reinstalled it. 4.7 out of 5 stars 3,480. RogersZia. But they both brands of lights will connect to my phone as a hot spot. Ensure your phone is connected to a 2.4 GHz Wi-Fi. Use “Add device” to add the plug. NOTE: Globe Suite devices only support 2.4 GHz Wi-Fi networks, however once connected you can use any available network—even cellular data networks—to control your Globe Suite devices from anywhere. I purchased the 3 pack of Globe Suite smart bulbs from Costco and I have tried everything to get them to connect and they just won't. No hub required. Message Center number should be +639170000130. Make sure your plug is flashing blue around the On/Off button before you set it up. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . I’ve tried to connect my Globe Suite Bulb (the 3 pack from Costco) in both EZ and AP mode. With your newly re introduced Smartthings integration from your globe suite app. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. I have two products connected to your Globe Suite App on iOS. It seems the router wants to connect things on 5ghz. Step 4: Enter your Globe Suite™ username/password and tap “Authorize”. You have to attempt these light bulbs at least ten times for them actually to connect and register. by FEIT requires connection over 2.4GHz but I'm unable to connect my iPhone to the 2.4GHz because i'm unable to find or set or configure a 2.4GHz SSID on my ORBI router. Interent Connection – This should be a constant blue when connected to the internet. Step 1: Launch the Google Home App. 3. Simply download the Globe Suite™ APP to get started. Just ask! Click on Next. If this does not work, a hardware reset can help. Instead … Tap on Help icon (question mark) on top right corner. This could be on the switch itself, at the circuit breaker panel, or in a pass-through wire connection in the wall box or ceiling box. Turn OFF after 10 seconds and then turn power ON. I've tried connecting in AP mode and the regular mode. It can be helpful to isolate your phone or tablet to WiFi, and disable mobile data. If you can screw in a bulb you can set up smart lights. All of the bulbs are having the same issue and when I try to connect they stop flashing between 1 - 10% but the phone doesn't show its connected. In the meantime, try not having a seizure with the constant flashing lights. I've reset everything, phone, router, bulb. Hold on the power button for 5 seconds and then release. Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. Smart bulb makers should also be making compatible smart wall switches similar to the Lutron Caséta system and especially the Philips Hue Tap ($49.95). Globe Electric – The Creative Energy Company® since 1932. Which exact modem do you have? It's disappointing to hear that you are unable to get your smart bulb connected to your Ignite TV modem like you were able to on the previous modem. It is usually different bulbs, and in many instances they are 20 feet from the hub. Enable Band Steering Using the MyWiFi App, How to Bridge your Hitron CODA 4582 Modem, How to Reset your Modem to Factory Settings. Message inbox memory should not be … Having a Smart home has never been so easy! I have even tried the Gennie smart lights and they also won't connect. Connecting a smart bulb and smart plug to the new ... That's what we're here for! Do NOT tap on Discover devices yet. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. - edited Following up...now,via Gateway, found setting to disable 5G. LIFX bulb: turn off the lamp supplying power to the light via the switch, wait 5 seconds, and back on again. 1 - Check that the lamp or bulb is within Wi-Fi range. Make sure your phone and device are as close to your router as possible. Not able to setup FEIT wifi bulbs anywhere in the same way with. Power on connection – this should be a constant blue when connected to your Globe Suite ” the... That you are well connected to your router as possible control your home! In AP mode Globe smart bulbs with 2.4G and change the name of the 5G,!, smart bulbs are the perfect start to home automation Plugs ( Globe, Geeni ) did. Feel free to call us at 1-800-543-3348 Monday through Friday during the hours 8AM-5PM. 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