1 single that uses Smart Life. I have a few other devices that have not yet ⦠For devices with removable batteries, remove and reinsert the batteries to restart the device⦠I have been using a Fanlinc and a 2441TH Thermostat with a ISY994i for about 4 months now. 2.) USA 3 Posts. Power outage screwed up some parts but not others Hi everyone! After you reset your Echo device, you need to register it to an Amazon account and reenter any device settings to use it again. Then plug it back in. This morning they all stopped responding. The reason I ask is that if this is the case, the better method to do this would be to use the âreplaceâ device in the Mobile app vs. add new device. 2 singles that use Jinvoo. I have 3 different brands of smart plugs. You can find ⦠If you âreplace deviceâ it will automatically: 1.) Some UPS systems can even send you a notification of a power outage even when you ⦠I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. The Wi-Fi may be spotty or malfunctioning, or the ⦠Restart Your Alexa Enabled Device. Causes of Alexa Saying the Echo Is Offline . Devices Unresponsive After Power Outage New Topic Reply to Topic Printer Friendly: Author: Topic : Jim98GP Starting Member. Arranging a UPS for power backup might be the right solution but what if you want security from a potential power outage. To restart your device: Unplug your device or the power adapter from the power outlet. Use a paper clip (or similar tool) to press and hold the Reset button. My amazon echo was plugged in during a power outage, and now that the power is back, the echo has the power light above the cable on, and when I hit the mute button on top, the red mic lights up, but the light ring, speakers, and microphone don't work. i checked everything and then thought of putting the Lutron hub on a separate network/connection/wireless SSID by itself and have the echo dot connect to the same network - thus reducing the number of potential conflicting network devices. Restart your device to resolve most intermittent issues or if it is unresponsive. 1 power strip that uses Jinvoo. The Alexa app on your smartphone or Echo device might be outdated, or the Echo might not be connected to power. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Add the new device in all the SmartApps where the old device was. Posted - 01/19/2015 : 04:19:14 AM . There are several reasons why an Echo device may appear offline, unable to respond to Alexa. The big benefit here is SmartApps. The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. Power outages are a pain, especially if you are listening to music from power-dependent devices like Amazon Alexa. If your Echo or Echo Dot is unresponsive, or you want to give your device to someone else, you can reset the device. My Alexa echo dot would almost always say to check the connection or device/power. How to reset 2nd-generation Echo, Echo Dot 1. Like Amazon Alexa a power outage even when you ⦠restart your device: Unplug your device to resolve intermittent. Outage even when you ⦠restart your device or the Echo might not be connected power. 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