I bought a Navien tankless hot water heater and within 3 years the recirculating pump and flow sensor went bad and were replaced under warranty. Navien Tankless Water Heater Reviews. Our partnership with Navien’s many popular products means that our licensed water heater and Navien boiler heater technicians have the experience and skill to provide repairs, maintenance, installation and replacement for a variety of Navien systems and models including: Request an Estimate Schedule a Navien Service. Tankless Professionals provide a 1-year warranty on labor. Locate the filter and remove it by unscrewing it. Over a period of months, minerals will plug up the passages where the water flows, significantly affect water flow speed. Electric is almost always more efficient than gas heaters. Learn more about tankless. Next, take off the valve caps that are located on the purge valves which are found on both of the hot and cold water valves. When you contact Hoffmann Brothers, we can can step in and perform thorough Navien tankless water heater troubleshooting and inspections. To properly maintain and clean your tankless water heater, you must flush and remove the mineral deposits from your tank at least once per year. See below Navien Water Heaters prices, and installation costs. Find an installer. In this video, I show you how to clean the air filter in a Navien tankless water heater. 1. Use three gallons of white vinegar in order to clean out the heater and instantly remove any built-up mineral deposits around the heat exchangers. To start, switch off the tank’s power. Restore unending hot water today by getting your Navien tankless hot water heater serviced by the St Louis area experts at Hoffmann Brothers. For our certified plumbers, a Navien error code prompts a specific action to fix your unit or line up our recommended next steps to get your hot water flowing without interruption. If you’d like to learn more about leading models of on-demand water heaters and how they work,  read our tankless water heater buyer’s guide. Many believe that a tankless water heater needs annual maintenance, but that is a myth, according to Jason Fleming, marketing manager at Noritz America. During a routine maintenance visit, a pro will delime or descale the water heater in order to remove any mineral buildup around the heating elements. The water heater should be descaled at least once a year, but as we mentioned, if you live in an area that has hard water or if you normally keep the water heater’s temperature set high, then you’ll need to have the water heater serviced once every six months. Gas water heaters require venting to prevent the buildup of harmful gases inside the home. Find an installer. At Hoffmann Bros, we can restore the hot water on demand you’ve come to rely upon for your household or business property. Tankless water heaters save space and can provide just as much water heating as any competitor’s water heat er. Important Recaps on Tankless Water Heaters: Tankless water heaters are more energy-efficient than tanked water heaters. Navien tankless water heaters are more efficient and take up less space than bulky tanks. Tankless Water heater manuals can be complex. Hard water simply means that the water in your area is loaded with minerals, mainly magnesium and calcium. Updated: October 24, 2020 Tankless water heater maintenance is a must and should be done at least once a year. Next, drain and flush, using the directions provided by the manufacturer. A Noritz tankless water heater could well be one such product. Customers who choose to become a member of our Tankless Professionals Advantage Program receive an extended 3-year warranty on labor. The in-line screen filter should be checked periodically for debris and cleaned. Does My Tankless Water Heater Need Routine Maintenance? We HATE spam. This will relieve any built-up pressure inside of the valves and can also prevent any excess water from shooting out and scalding your skin. Also commonly referred to as an on-demand water heater, the tankless water heater may need maintenance every six months if your water heater is set to a high temperature or if you have hard water. We invite our clients to review the helpful materials found in the Navien tankless water heater manuals page for any of these popular units and more: Partial List: Our technicians can further troubleshoot your Navien hot water heater problem for any Navien series unit. condo located at 186 Havre St Unit D, Boston, MA, 02128 on sale now for $649000. Additionally, this type of mineral buildup on the heat exchanger can cause irreversible damage. 1. 3 garden hoses or washing machine hoses. Electric tankless water heaters also cost less to install than gas units. As the tankless heater can be affected by the quality of water, every manufacturer of tankless water heaters recommends regular cleaning and maintenance, where flushing is the most thorough.As the hard water is found in many households, primarily if the well water is used, the heater might develop limescale and mineral deposits on heater's elements. Annual maintenance is often essential for the manufacturer’s warranty policy. Navien Tankless Water Heaters have a 5-year warranty on parts, and a 15-year warranty on the heat exchanger for new installations. If you live in a part of the country that has hard water, you’ll need to have it descaled more often in order to protect the heating elements. We will find the issue, repair your system, perform a thorough annual maintenance, and when needed, recommend replacement and perform installation. These water heaters can last over twenty years, but that’s with regular maintenance. 1. Disconnect each hose line and replace the caps on the purge port valves. With on-demand water heaters, minerals will build up inside the heat exchanger. We maintain three full Navien parts kits in stock Our trucks carry the necessary gas and electrical testing equipment So, when you use hot water, you’re basically activating the water heater. In severe cases, the heat exchanger or the entire unit will need to be replaced. Over time, a tankless water heater can accumulate minerals that can build up on and erode the walls inside your tank's heating chamber. “There’s no set time frame to service a tankless water heater,” explains Fleming. The installation costs for electric systems range from $800 to $1,500, while installation for gas units cost between $1,000 and $1,500. This usually involves unscrewing three to four screws. Annual maintenance is often essential for the manufacturer’s warranty policy. Many of our customers choose to have an annual scheduled maintenance to ensure their Navien boiler or tankless water heater is always running at maximum efficiency. The company we purchased product from no longer supports it. Comment: We have a Navien model NR-210A NG tankless water heater. At Hoffmann Brothers, we provide the very best service for your Navien tankless hot water heater. Regardless of where you live, the water that enters the heater will carry with it some amount of minerals. Learn more about us. How Long Does Water Heater Last on Average? 1027 Hanley Industrial Ct St. Louis, MO 63144, Copyright © 2021 Hoffmann Brothers All rights reserved, Hoffmann Brothers Heating & Air Conditioning Inc. Hoffmann Brothers Plumbing offers the very best plumbers to provide greater St. Louis area residents and businesses with clogged drain cleaning, sewer cleaning, repair & replacement, leaky faucet repair, standard and tankless water heater services, water pipe repairs & replacements, sump pump services, custom remodeling services and more. Now that we’ve given a brief overview of how tankless water heaters work, let’s dive into why they need maintenance… Why tankless water heaters need maintenance. Annual Tankless Water Heater Maintenance Requirements. Comment: My condo building has 3 Navien tankless water heaters. 2 – 5 gallon pails. The recalled water heaters and combination boilers were manufactured between July 9, 2018 through October 14, 2018. She loves researching the marketplace to find the right products for her household. Many chemicals dissolve much faster once heat is applied. Maintenance Report. If you don’t have the instructions you can contact customer support or visit the manufacturer’s website. Tom Tune was the absolute best tech I have ever had at Hoffmann Brothers. You can now twist the T shaped handles to close the purge port valves after you’ve finished flushing out the water heater. How to perform annual maintenance on your Navien instantaneous water heater. Noritz NRC661-DV-NG Indoor Tankless Hot Water Heater Review, Top 5 Best Propane Tankless Water Heater Devices on The Market. Many tankless water heaters can work efficiently for 20 years or more, but they do require periodic servicing. Call us at 314-664-3011 or request Navien service online. At Hoffmann Brothers, our Navien contractors are available to help identify the very technical language found in popular Navien water heater manuals and break them down into easy to understand terms, highlighting the most important elements for your Navien products. Once complete, replace it. 10.6 Maintenance 10.7.3 NPE-180A/240A Pump P-Q Curve The Navien NPE-180A and NPE-240A water heaters that are used in the DHW/heating systems should be properly maintained and flushed on an annual basis. If you are experiencing Navien tankless water heater problems, it’s time to bring the pros in. Clean the inside screen and the housing of the filter by rinsing it off. The second water heater maintenance step is to clean the filter periodically. Water Heater Installation, On-Demand Water Heater Service & Tankless Water Heater Repair Coatesville, PA, West Chester, PA, York, PA, Lancaster, PA, Harrisburg, PA & Reading, PA. For water heater installation, replacement, annual maintenance, and skilled repair in Lancaster County and surrounding areas call on the professionals from JK Mechanical. 152. Tankless Concepts has received nine consecutive Angie's List Super Service Awards and ten overall. ... NPE Navien Premium Condensing Gas Tankless Water Heater. If you’re not sure if your water heater is set too high, check it with a thermometer to see what temperature it’s set at. To learn more, read the user’s manual and check out the recommended frequency and specific maintenance needs. Make sure you have closed off the water valves that supply the water heater. Now it’s time to turn the water off, which is typically right below … Find a distributor. Navien offers the industry’s most advanced condensing tankless water heaters, condensing boilers and the first combi-boilers strong enough to support whole house heating and hot water for larger homes. Navien Tankless Water Heater Reviews. So, if a tankless water heater doesn’t have a storage tank to clean, what type of maintenance do they need? Inspection Report. Tankless models don’t come equipped with a large storage tank. View 10 photos of this 2 bed, 2 bath, 1036 sqft. Tom was very knowledgeable and friendly. Unfortunately, most manufacturers do not cover this type of damage under the warranty. Compared to traditional water heaters, tankless water heaters are cheaper and more efficient to run.They also require far less maintenance or space to operate. Schedule an annual inspection to keep up with the recommended maintenance procedures. An on-demand water heater utilizes heating elements, also known as heat exchangers. Remove the tank’s lid. The average Navien tankless water heater price reaches around $1000, which is rather expensive compared with other brands. In order to safely restart the water heater, refer to the manufacturer’s instruction manual. Instead, on-demand water heaters heat water directly as it flows through the cold water line. No problem , Get free estimates online from trusted Water Heater Experts near you. Every year since then we had an annual maintenance performed which included a chemical flushing of the heat exchanger and cleaning of filters. Navien is a well-known, popular choice for tankless water heaters across North America, with a nice set of features and capabilities. Electric Vs. Gas Tankless Water Heater Prices. Navien water heaters require service by a team who knows how to identify the specific Navien error codes you are dealing with, or how to reset a Navien tankless water heater. 1. If you fail to clean out the heat exchanger, over time, this can shorten the water heater’s lifespan and can even cause your energy bill to skyrocket. In terms of maintenance needs, there really isn’t much of a difference between maintenance care for tankless and traditional water heaters. Your e-mail will never sold or shared! Now, if the water heater’s temperature is set too high, then you’re also at an increased risk for scale buildup. Be sure to tighten each cap properly. We recommend having the water heater professionally serviced. Annual Servicing. The manufacturer usually includes these with the water heater. 151. There are 3 basic maintenance procedures that will help you get the most from your heater. If you need a new water heater, but space is limited, a Navien tankless water heater may help. Every tankless water heater requires annual maintenance to protect your investment, extend the life of the heater and avoid potential downtime. The ultimate in energy and space saving ingenuity for whole house The next step involves attaching the hose lines to each of the valves. Find a distributor. If you are experiencing Navien tankless water heater problems, it’s time to bring the pros in. Please let me know how much this service would cost and when a … This forces the water heater to work harder than it should in order to deliver hot water. Because most manufacturers often market these water tanks as no maintenance or low maintenance, most people fail to properly maintain them, which can have a major impact on the water heater’s longevity. COMBI-BOILERS. However, in certain parts of the country, the water is much harder, which means it has a higher than normal mineral content. Please see the NPE Water Heater Service Manual for more details regarding annual servicing and maintenance. Investing in a tankless water heater is an excellent way to reduce related energy costs and enjoy the benefit of a steady supply of hot water on demand. Learn more about tankless. Tankless water heaters can last 20+ years-but only if they’re properly maintained. Utility pump — which may have its own hoses. With regular and proper water heater maintenance it is very possible to enjoy 15-20 years of service from your tankless heater. They include: 1. Descale your Navien Tankless hot water heater with this yearly maintenance procedure. This recall involves only Navien condensing tankless water heaters and combination boilers with model numbers NPE-180A, NPE-180S and NCB-180E that have been or will be converted from using natural gas to propane gas. There are two types of periodic maintenance that your service technician should perform to keep your Rinnai tankless water heater in top shape. Need Help With Maintenance? Join our 100,000+ community to get our "everything home" newsletter with the latest product news, gear reviews, and buying guides! It was installed in Dec. 2010. Now you’re ready to open the purge port valves. Turn on a hot water tap near the heater and make sure that the unit does not turn on — verifying that the power is off. Also commonly referred to as an on-demand water heater, the tankless water heater may need maintenance every six months if your water heater is set to a high temperature or if you have hard water. Navien Tankless Water Heater Price. Click To View Table Of Content [ show] The Importance of Flushing Tankless Models. Overall, Navien tankless water heaters provide a good balance of performance and quality and their price points are competitive with other top brands like Rinnai. Tankless water heater maintenance is a must and should be done at least once a year. How long do water heaters last? Now these same 2 parts broke again just 2 years after installation. This job seems simple enough, but if you fail to follow the manufacturer’s maintenance instructions you can end up damaging the heating elements. Get the filter cleaned at least once per year. Pipe wrench. We would like to have a plumber come in and perform annual maintenance on each of the water heaters (descale, flush, clean, etc). Onze Southern Connecticut Plumbing & Heating, we are your Navien service specialists. Jennifer is a mother of 2 and has always been a careful shopper, determined to make the best buying decisions for her family. The first is to check the wiring for signs of wear. 1. Exceeding Customer Expectations Tankless Concepts has been recognized by its customers for outstanding customer service. 2 gallons of white vinegar.In addition, before you touch the water heater, turn off the power supply to the unit at the circuit box and lock out the circuit if possible . Price has always been a primary factor for most people, and Navien is really not suitable for those lack of budget. With almost 10 tankless water heater models in their range, it wasn’t easy to narrow down on the top three. However, as amazing as a tankless hot water heater can be for you and your family, you don’t want to overlook the importance of preventive maintenance. Many tankless water heaters can work efficiently for 20 years or more, but they do require periodic servicing. Navien Tankless NPE Condensing Water Heaters – NPE-S Standard & NPE-A Advanced Series, Navien Fire Tube Heating Boilers – NFB Series, Navien Water Tube Heating Boilers – NHB Series. 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