About a week ago I noticed that my Google Play balance is being declined as a payment method. Hi, I have $25 on my Google play account and everytime I try to buy crystals its says transaction unsuccessful, payment method declined? I know because I subscribed via Google Play, and it got declined instead of renewing itself after one month. Google payments center lets you view and update user's payments information across different Google products. I've tried the following, none of them worked: Used a different google account for test payments. I only use Google Opinion Rewards credit on this account, in fact I still receive surveys, but I'm not allowed to use the money. After one month the Googly Play payment will be declined and chances are you will need a backup payment method (A.K.A. We were just curious what we should do about this. So I went and bought a 30 dollar google play card. 2. Am I unable to use google play balance to buy crystals? Every time he gets ready to purchase ANY kind of app, song, or movie, it always says "This method of payment has been declined." Sign in to continue to Google Pay Enter your email. This includes Google Play balance, Amex card, Visa and PayPal account. so I'm unable to continue. Google play store credit payment declined and transaction unsuccessful? You can call Google Play at (855) 836-3987 toll free number, write an email, fill out a contact form on their website play.google.com, or write a letter to Google LLC, 1600, Amphitheatre Pky, Mountain View, California, 94043-1351, United States. share. So I went and bought a 30 dollar google play card. Discussion Bought $30 of google play credit for the sole reason of buying the $29.99 top up for genshin but as you can see here, even though it shows the credit in my account the payment just gets declined. Did you see if your account balance increased by the $10? One account. I searched in question thread already and found nothing about this there. Here's an image of my Google Credit being declined. All seems good so far, but every payment method says "This payment method has been declined." save hide report. Question. Added it and used the proper accounts. He's really upset about it. Do we try to purchase another one even though it still shows his balance is $25? a Credit Card) to make it work again. ... Google play balance declined? Re: Google Play / Carrier Billing Declined My account balance is enough to pay, but whenever I try to make a purchase inside the games or via google play from my cellphone, it pops up a message "Payment … I have googled for this already but I can't find anything related to the GP balance, only credit/debit cards. 60% Upvoted. It is possible the card was not valid. 2 comments. Contact Google Play customer service. 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