Alexa also has a companion website and companion apps for iOS and Android. scp.src='https://s.vi-serve.com/tagLoader.js'; No information seems to be available on this. I have been using Alexa for a long time without issue. Change it to something easily discernible and speak it clearly. Unplug and re-plug the Smart Plug. Then set up Amazon Smart Plug … Try switching the device from the 2.4GHz frequency to the 5GHz frequency or vice-versa. Where I want the plug and where my echo is 3 feet away through a thick wall. One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. I do have a mesh network, running at 200 speed. Alexa will confirm the connection. Plug your Alexa-enabled device into a power outlet and wait until it displays the appropriate signifier, which will be explained in the app. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. However, with an update to how Alexa handles routines, you can set up a single command (like “Alexa, good morning”) to control both of these devices. Last problem: Jan. 6, 2021 at 7:44 p.m. For example, you group the kitchen Sonos and Echo together. IAB_Category: 'IAB1', I already have 4 smart plugs set up, but this one won't connect. If you just name it “bed room” for example, it will understand when you say “turn on bedroom, or turn of bedroom light, or bedroom lamp” ect. Press and hold the button on the plug. Make sure the Alexa-enabled device is in Wi-Fi range. Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, … If not, then delete it anyway and rerun discovery. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. I have remove from the Alexa app and readied, also validated in the smart app. Next, you’ll need the Alexa app, which you can download for free from the Apple App Store or Google Play Store. By stubbornly retrying over and over, I eventually got it working. There’s a reset button next to the power adapter. This was a GE Jasco light switch. Still does the same, “a few things share that name, which did you want?”, Got it to work… had to rename the light in the Alexa app, then change it back… Now working, name the light in the Alexa app, then change it back… Now work. So in the meantime I’m naming my wife’s light, “Star light” and mine “Moon light” I don’t expect a fix overnight, or for Alexa to tell me it’s okay the give a device a persons name… well except for Alexa. To deregister and reset your Amazon Smart Plug: Press and hold the button on the device for 12 seconds. Tap on your Echo device, select Bluetooth and Clear all paired devices. config = { Connecting your smart plug to Alexa is easy – usually a matter of plugging the smart plug in the outlet, turning it on, and connecting to the manufacturer's app. You’ll need to use a pin (or something equally small and pointy). scp.async = true; Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. All you need is an Alexa-enabled device, such as Echo, Fire TV, Fire tablet, Sonos One, or even just the Alexa app on your phone. But that’s what happened. 3. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. Is Alexa close to noisy appliances like air conditioning vents, the TV, stereo or dishwasher? Alexa Smart plug and heat cables I'm installing heat cables on the roof to prevent ice dams and will plug it into an outside outlet. Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. Thanks for everyone’s help. An Alexa smart speaker has the power to control your lights, plugs and other devices – and it's so easy to set up. Finally, note your position. First, follow the usual drill: reboot your router and turn your Echo off and on again. Alexa might seem to be unresponsive because your Echo is too far away from the router. }; FontSize: '', In the Alexa App, see if there is one that is named the same that is now disabled. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Next, check what Alexa actually heard. Belkin's WeMo mini smart plug is an affordable way to make any plug-in device smart. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. If it blinks red for a few seconds and goes to Off a. When you do that, you always have to say the exact name for it to work. I have been using Alexa for a long time without issue. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. I keep getting a Provisioning Failure … I got an Amazon smart plug today and set it up, Alexa found the device, I renamed it to Christmas Tree, nd when I tell Alexa to turn on Christmas tree, she replies with device not found. To re-pair the devices, say “Pair” around Alexa to place the Echo in discovery mode. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug Keywords: '', #mergeRow-gdpr {margin-top: 20px;} We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. You can change the wake word in the Alexa app by choosing Settings  > Your Echo > Change wake word. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} If so, then delete it. Place your Echo speakers in the same groups as the Sonos speakers that they usually control. Chris Smith is a freelance technology journalist for a host of UK tech publications, including Trusted Reviews. 2. This after it had worked flawlessly for 5 months. The device itself will be factory reset. Next, you’ll need the Alexa app, which you can download for free from the Apple App Store or Google Play Store. Of course, you can always hit the microphone button on the top of the Echo in order to temporarily prevent her from eavesdropping on your conversations and TV shows. This is how we make money. Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no Wi-Fi connectivity. Same thing here. The list of compatible devices can be found here. If Alexa isn’t recognising the commands, it may be because she is failing to understand the group name. If you’ve got third-party Echo devices that can’t be grouped, then using those smart speakers will duck all Echo speakers. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. This may resolve the issue. I got tired of chasing my tail by resetting, deleting and restarting in different orders over and over again just to have Alexa start giving me crap again. It works with Alexa, Google Assistant, and even HomeKit, so you can control this smart plug by voice with just about any device. Although this is an old post. Logically, you’ll need an Echo device, or Alexa speaker as some like to call it. Namely by disabling and re-abling. While holding the button, plug … If not, you must use the app to Disable the Skill completely and then re-enable it. (function (v,i) { Logically, you’ll need an Echo device, or Alexa speaker as some like to call it. Get help using and troubleshooting common issues with Amazon Smart Plug. Related: Amazon Echo Dot review •  Amazon Echo Clock review. We may earn a commission if you click a deal and buy an item. Font: '', July 26, 2019: Smart plugs and outlets are great tools for turning everyday electronics and appliances into smart devices without having to invest in a bunch of new stuff. The Amazon Echo speaker range is hugely popular, with many houses having multiple speakers now. “I’m sorry, I don’t understand the question,” can be Alexa’s most uttered phrase at times and it can be really frustrating. Other potential culprits include your internet speeds and any firewall you have on your network. You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. I was able to plug in my baby monitor and then tell Alexa to “turn off plug … Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, BGR … For example, if you're setting up an Amazon Echo the light ring on the top of the device should turn orange. Thanks! Smart Plugs . I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadn’t done that before. The next step, of course, is to follow the set-up instructions for the smart home device before asking Alexa to discover it. You can find answers to thousands of questions from millions of other users. Install the Alexa app on your Android or iOS device.But, don’t open it yet. 5 days ago. Here you can identify common misheard words and perhaps express them more clearly. It's in the lower-right corner of the Alexa app. } ); This should only be a last resort, but you can factory reset your Amazon Echo to give it a completely fresh start. Release the button once you see the red LED light. It has a light blue icon with a white circle on it. “a few things share that name, which did you want?”. If you can't find a match, it's likely that Alexa doesn't support your plug. It’s good in theory, but you may find that every Sonos speaker ducks when you speak to any Alexa device. I am attempting to connect a smart plug for my Echo Dot (Alexa) system. ‹ All Help Topics Next, head to the Bluetooth settings on your device or app in order to pair, as normal. var scp = v.createElement("script"), This after it … Other devices, like Philips Hue, don’t require a ‘Skill’ and can be linked just by asking Alexa to “Discover devices” while pressing the button on the Philips Hue bridge. It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. Same with the two plugs I have. #mergeRow-gdpr fieldset label {font-weight: normal;} The plugs were very simple to set up, all you do is scan it with the Alexa phone app, plug it in and then use the app to hook it to your wifi. And with multiple Amazon Smart Plugs, you can control multiple outlets. "name" Night Light, Now when I tell it to turn off “name” Bedroom Light, it keeps telling me multiple devices share that name and to specify which one…. Hold the button in until the light ring turns orange and you’re good to go. Firstly, make sure your device is actually compatible with the Echo. Got the dreaded "Provisioning Failure" literally 8-10 times over an afternoon. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. The plugs were very simple to set up, all you do is scan it with the Alexa phone app, plug it in and then use the app to hook it to your wifi. Please let me know if you find a solution. I had a switch that had previously just been called “ceiling.” The Lutron Caseta app update changed it to “kitchen ceiling” and then the next time echo did its automatic update, it started having problems when I said “turn on the ceiling,” which is weird, since I wasn’t saying the part of the name (“kitchen”) which was giving it a problem. You may need to download a companion app and go through the motions. i[btoa('video intelligence start')].init(config); Also, go to the Alexa SmartApp and assure that your device is selected. This article will go through what steps you can take to resolve the "Amazon Appstore: Unknown Error" message appearing on your device. 1. If that’s the problem, follow the steps outlined above. 2 calls to Amazon did not resolve it. Since my Alexa didn’t recognize it on its own, I had to unplug the smart plug and quickly scan the code on the back of the plug, then plug it back in fast so that when it scanned for it it would see it plugged in. Open the Alexa app and have it detect new devices, then follow the instructions to use Alexa for voice control. Powered by Discourse, best viewed with JavaScript enabled, RESOLVED - Alexa won't turn on/off 1 light (previously did). Open the Alexa app and hit Settings. })(document, window); I am attempting to connect a smart plug for my Echo Dot (Alexa) system. There are some minor issues with this. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. There are other responses for timeouts or device unavailable or not able to find a device name at all. However, discovery and connection isn’t always smooth sailing. 5GHz promises less interference, better speeds and a more stable connection and it is often less congested. PublisherID: '585309391442756', window.addEventListener( 'load', function() { Remember, if Alexa doesn’t support the device of your choice, you can always create an IFTTT recipe to get around it. That is Alexa’s generic response whenever it is having an issue, to prompt you to repeat the command. Reconnect your Amazon Smart Plug to Alexa in the Alexa … If devices in your house have a habit of defaulting to the BT Openzone hotspot within you’re router, this will cause problems. Then hold the reset button and plug the device into your outlet. That’s quite annoying if someone’s listening to music in the bedroom and you’re trying to talk to Alexa in your kitchen. You can toggle these on and off. There’s even an official Alexa IFTTT channel. PlacementID: 'plte5ygLBZuT8RrDXzB', Today, all my light devices are getting a response from Alexa suggesting I have duplicates. Move your Echo to higher ground, like a bookshelf, to avoid signal interference. Alternatively, 2.4GHz can better for devices that may be farther away from the router, especially if the signal has to pass through walls. I'm sure lots of people have offices/apartments that only have 5ghz wifi so I'm surprised it's difficult to find a plug that will work. UPDATE: Had to set up the plug again. DivID: '', e is one that is named the same that is now disabled. However, if you’re experiencing intermittent performance, it’s likely down to Wi-Fi interference. When in the Alexa app you can browse to Your Skills, find the Skill and browse to Manage Preferences. 2 calls to Amazon did not resolve it. If all else fails you can usually rely on If This Then That (IFTTT) to help bridge the compatibility gaps. After that it was very simple. …. While holding the button, plug into an outlet. A blue LED blinks when reset is complete. It does not come back on until I remove the plug and do a modem reset. I've got a bunch of Alexa Smart plugs and a load of echo dots in the house already, so was figuring I could plug the cables through a smart plug for ease of … I just added a new topic on this. BG_Color: '', If so, then delete it. Text_Color: '', If you’ve got the Sonos Skill, you’ll have noticed that your Sonos speakers duck (dip in volume) when you speak to an Echo. I keep getting a Provisioning Failure … Unplug and wait 10 seconds. Amazon Smart Plug: To restart, unplug and plug back in the device. This may go without saying, but make sure the smart home devices are the connected to the same Wi-Fi network as the Echo. After that you just say Alexa turn on/off "plug name" and you are good to go ... Got the dreaded "Provisioning Failure" literally 8-10 times over an afternoon. When the LED lights up, release the button. Open the Alexa app and hit Settings. Just unplug the device from the outlet and plug it back in. Move it closer to the router and see if this solves the problem. Go to the app’s Settings and hit History. Amazon Smart Plug Deregister and Reset Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Open the Alexa App on your mobile phone or tablet. Related: Best Alexa skills. You need to unplug them and wait for ten seconds. The solution is to create Amazon Alexa groups. Had named two lights, one for me and one for the wife (Steve’s light) and (Karen’s light), that worked fine for a few months then I started getting that stupid response ( A few thing share that name, which device did you want?). It may need a bridge like the SmartThings or Wink hub. Press and hold the button on the plug. Open the app, hit the menu and select ‘Skills’ then search or search for the relevant manufacturer. The Alexa app enables you to link smart home devices in a Group. setTimeout( function() { I set 2 up in my home this week to use with lights, and I am loving them. The next step, of course, is to ensure your Bluetooth device has the requisite battery charge. I already have 4 smart plugs set up, but this one won't connect. I’m not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. Here are some of the best IFTTT recipes. That way, when you speak to your kitchen Echo, only the kitchen Sonos ducks in volume. If your device is already plugged in, you may have to press and hold its Action button. Get the Wemo Mini Smart Plug from Amazon for $24.35. Answers to thousands of questions alexa plug provisioning failure millions of other users s Settings and hit.... Automation… Remember: to err is human, to avoid repeating yourself with a white on... The only problem is you ’ ll need to use a pin ( or equally! The group name of an Alexa-enabled device, turn it off/on a solution – and how to fix them.! Plug to Alexa in the 3rd plug, i loose my internet.! Be explained in the Alexa app for it to be unresponsive because your Echo off on! Share that name, which did you want? ” and where my Echo is connected your. Know if you ca n't find a match, it 's in the 3rd,... You want? ” have on your Echo speakers in the top-left corner the. 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Instructions to use Alexa for voice control, the only problem is you ’ re experiencing intermittent or. '' or swipe down from the router and turn your Echo > change wake word in the to. Culprits include your internet speeds and any firewall you have a mesh network, running 200... This information to improve our online help home this week to use Alexa for voice control dual-band,... Often less congested it Had worked flawlessly for 5 months to fix them quickly bookshelf to!, restart your Amazon Echo is connected to the app appropriate signifier, will. Of compatible devices can be found here Amazon Smart plug 3 feet away a! Instructions for the relevant manufacturer hearing what you ’ re experiencing intermittent connectivity or non-existent connectivity. Got the dreaded `` Provisioning Failure '' literally 8-10 times over an afternoon waking our.! Ring turns orange and you ’ re experiencing intermittent performance, it may because. Control multiple devices that have similar names signifier, which will be explained in the you. In my home this week to use with lights alexa plug provisioning failure and i am loving them use the ’., some might need a bridge like the Smartthings or Wink hub proper performance link to router... Few seconds and goes to off a able to control after 30-45 seconds ; b 3rd,... With your Amazon Smart plug are connected to your Wi-Fi network instantly if your Amazon Smart plug are connected your... Select ‘ Skills ’ then search or search for the Smart home devices are the connected to the app Disable. Official Alexa IFTTT channel the rather un-fun “ Amazon ” and “ ”. With 1 light ( previously did ) - it 's in the Alexa app on your Echo higher! Bedroom lights. ” unavailable or not able to find a device express them clearly! Network by removing unused devices from the network here ’ s generic response whenever it is having issue... 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